Our SLA is your guarantee to continuity and availability of service

All our customers using hosted services are covered by our comprehensive Service Level Agreement ensuring you receive an exceptional level of service.

Our Service level agreements contain numerous service performance metrics that reinforce our commitment to providing reliable, high-performance hosting services.

  • Network Uptime Guarantee
  • Server Uptime Guarantee
  • Customer Uptime Guarantee

Security & resilience

Business continuity is paramount and failures leading to system downtime with on-site implementations can create significant delay and business risk. EDP delivers Enterprise Class reliability, with servers monitored 24x7 to ensure that availability and performance is guaranteed. All services are provided under an agreed Service Level Agreement (SLA) with online monitoring tools and protected access to ensure that your data is secure.

For more information on EDP's Hosting Services, call us on 01908 249740.

Alternatively, complete our form below and we shall respond without delay.
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